+94 112776211 / +94 722483333 | sales@salesplaypos.com

Returns and Refunds Policy


Thank you for shopping at Sales Play POS.

If you are not entirely satisfied with your purchase, we're here to help. Our products can be returned within 15 days of the original purchase of the product. To be eligible for a return, please make sure that:
The product was purchased in the last 15 days
The product isn't used or damaged
You have the receipt or proof of purchase
You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return. To obtain a Return Merchandise Number (RMN), contact us: By email: customersupport@salesplaypos.com
Send the product, the receipt or proof of purchase and the RMA number, to: 4283 Express Lane Suite 364-878 Sarasota, FL 34249 PH: (941) 538-6941


Shipping charges


Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Sales Play POS.


Damaged items


If you received a damaged product, please notify us immediately for assistance.


Sale items


Sale items can be refunded.


Digital products


We issue refunds for digital products within 7 days of the original purchase of the product.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.


Contact us


If you have any questions about our Returns and Refunds Policy, please contact us:
By email: sales@salesplaypos.com